Go to settings icon and click on it. Then, click on control center on the left column and then click on customize controls. Select screen recording and make sure it is right next to red minus sign. Double click the circle home on the iPad. Select the circled box on the right column, hold it and press select TeamViewer and then press 'start broadcasting' below it. Once screen sharing is okay, click home button on the iPad and then select quick support icon. Provide your id number to support representative on the phone to view your screen.
Answers: FAQs Documents
Answer: go to setup, click on general, and insert your business information which will then appear on the receipt for your customers.
Answer: go to setup, click on general, then click on auto batch print.
Answer: select refund icon, go to search bar scan or enter receipt barcode number on the bottom of the customer receipt and when you are done that, the receipt should pull up on your right and press refund to give client refund amount back.
Answer: select the pay out icon, then enter who you are paying to and the amount, and hit save.
Answer: select the pay in icon, then enter who you are getting paid by and the amount, and hit save.
Answer: select split button, enter amount for cash and then charge remaining amount as credit.
Answer: go to sales screen, select the menu button and press open cash drawer icon.
Answer: go to sales screen, select the menu button and press open cash drawer icon.
Answer: go to sales screen, select the menu button and press open device scanner icon.
Answer: go to sales screen, select the menu button and press hold icon.
Answer: go to sales screen, select the menu button and press unhold icon.
Answer: go to transaction icon on main home screen, then select transaction and click edit to your far right for option to void transaction.
Below is a socked mobile barcode scanner sheet if you can scan to remove extra 0 its adding. Also below is a support contact number for hardware support please do contact support team.
Socket Mobile Scanner: 1-800-279-1390
Answer: 0000 (zeros).